By accessing and using this website and purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree to abide by the above, please do not use this service.

1. General Terms

By using our website and purchasing our products, you represent and warrant that you are at least 18 years of age and possess the legal capacity to enter into this agreement. All transactions are subject to acceptance by gegenüber. We reserve the right to refuse or cancel any order at our sole discretion.

2. Products & Craftsmanship

All gegenüber products are handcrafted leather goods made with premium materials. As each item is handmade, natural variations in color, texture, and patina are inherent characteristics of our products and are not considered defects. These variations add to the unique character and authenticity of each piece. We stand behind the quality of our craftsmanship and materials.

3. Orders & Payment

All orders placed through our website are subject to acceptance and confirmation by gegenüber. We reserve the right to refuse or cancel any order. Payment must be received in full before your order is processed. We accept all major credit cards and other payment methods as displayed at checkout. By submitting an order, you authorize us to charge your payment method for the full order amount.

4. Pricing

All prices are displayed in USD (United States Dollars). Prices are subject to change without notice. Applicable sales taxes, VAT, and import duties are the responsibility of the customer and will be calculated and collected at checkout where applicable. International customers are responsible for any customs duties, taxes, or fees imposed by their country of import.

5. Shipping & Delivery

gegenüber ships internationally from South Korea. Shipping times vary depending on destination and carrier. We are not responsible for delays caused by customs clearance, local postal services, or other factors beyond our control. Customers are responsible for any customs duties, taxes, import fees, and other charges imposed by their country of import. By placing an order, you acknowledge that you understand and accept these responsibilities.

6. Returns & Exchanges

We offer a 14-day return policy from the date of purchase. Items must be unused and in original condition with all packaging. Customers are responsible for return shipping costs. Once we receive and inspect your return, refunds will be processed within 7-10 business days. Exchanges for different sizes or colors are subject to availability.

7. Care & Maintenance

Leather is a natural material that develops character over time. We recommend regular conditioning with leather care products to maintain the quality and appearance of your gegenüber items. Avoid prolonged exposure to direct sunlight and moisture. For specific care instructions, please refer to the care guide included with your purchase.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of gegenüber or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or transmit any content without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, gegenüber shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the product in question.

10. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of South Korea, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in South Korea.

12. Changes to Terms

gegenüber reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of revised Terms & Conditions means that you accept and agree to the changes.

13. Contact

If you have any questions about these Terms & Conditions, please contact us at support@thegegenuber.com or through our website contact form. We are here to help and will respond to your inquiries promptly.